Terms and Conditions

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  1. Introduction
    These Terms & Conditions (“Terms”) govern your use of the Aspen Concentrator Repair CS INC website (the “Site”). By using the Site you agree to these Terms.
  2. Company Information
    Aspen Concentrator Repair CS INC- Email for prescription information: harmony@aspenconcentrator.com
  3. Services & Scope
    We provide Sales, repair and related services for oxygen concentrators and related equipment. Service descriptions, availability, and pricing may change without notice.
  4. Payments
    All online payments are processed via Stripe. By submitting payment, you authorize Stripe and Aspen Concentrator Repair CS INC to charge your chosen payment method. Payment disputes should be raised promptly via our contact channels.
  5. Prescription & Health Information — IMPORTANT
    Do NOT submit any health, medical, prescription, or other protected health information through public website forms, chat, or comments. We expressly prohibit uploading or entering prescription or medical details on the Site.

    If you must send prescription or personal health information, email it only to: harmony@aspenconcentrator.com. By emailing that address you consent to transmission via secure email—note email is not necessarily encrypted. If the information is sensitive, contact us first to request a secure submission method. We are not responsible for prescription/medical data submitted through the public Site.
  6. Privacy & Data Use
    Our Privacy Policy) explains collection, use, retention, and sharing of personal data. By using the Site you consent to those practices. If health data handling implicates HIPAA or other laws, additional protections and agreements may be required.
  7. Warranty & Liability Disclaimer
    Sales & Services and content are provided “as is.” Aspen Concentrator Repair CS INC disclaims all liabilities. Warranties refer to repair services through purchases. To the fullest extent allowed by Colorado law, we are not liable for indirect, incidental, or consequential damages arising from use of the Site or services.
  8. Returns, Refunds & Shipping
    Our Refund Policy governs returns and refunds for repair services. There are no returns on medical devices. Warranties cover repairs if necessary.
  9. Intellectual Property
    All Site content (text, images, logos) is owned or licensed by Aspen Concentrator Repair CS INC. Unauthorized use is prohibited.
  10. Governing Law & Dispute Resolution
    These Terms are governed by the laws of the State of Colorado without regard to conflict-of-law principles. Any dispute shall be resolved in Colorado state or federal courts located in [El Paso CO].
  11. Changes to Terms
    We may revise these Terms at any time; changes take effect when posted. Continued use after posting constitutes acceptance.
  12. Contact
    For questions about these Terms or to request a secure method for sharing sensitive
    information, email: harmony@aspenconcentrator.com.
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